Shipping policy
Shipping Policy for Pretty Stitch Stay Cozy
1. Shipping Methods:
We offer standard and expedited shipping options. Orders typically ship via Canada Post, FedEx, or Purolator.
2. Processing Time:
All orders are processed within 7 business days. Please note that processing times may vary during peak seasons.
3. Shipping Rates:
Shipping costs are calculated at checkout based on your location and the weight of your order. Free shipping is available on orders over $80.
4. Delivery Times:
Estimated delivery times are as follows:
- Standard Shipping: 7 to 10 business days
- Expedited Shipping: 10 to 15 business days
5. International Shipping:
We ship internationally to select countries. Additional customs fees may apply upon delivery.
6. Order Tracking:
Once your order has shipped, you will receive a confirmation email with a tracking number.
7. Issues with Delivery:
If you experience any issues with your delivery, please reach out to our customer service team.
8. Returns and Exchanges:
For information on our return and exchange policies, please refer to our Returns Policy section.
Thank you for choosing Pretty Stitch Stay Cozy! We appreciate your business.