Shipping Policies
Shipping Policy for Pretty Stitch Stay Cozy
1. Shipping Methods:
We offer standard and expedited shipping options. Orders typically ship via Canada Post, FedEx, or Purolator.
2. Processing Time:
All orders are processed within 7 business days. Please note that processing times may vary during peak seasons.
3. Shipping Rates:
Shipping costs are calculated at checkout based on your location and the weight of your order. Free shipping is available on orders over $80.
4. Delivery Times:
Delivery standards may vary depending on the distance and holidays.
Estimated delivery times are as follows:
- Standard Shipping: 4 to 8 business days via Canada Post
5. International Shipping:
We ship internationally to select countries. Additional customs fees may apply upon delivery.
6. Order Tracking:
Once your order has shipped, you will receive a confirmation email with a tracking number.
7. Issues with Delivery:
If you experience any issues with your delivery, please reach out to our customer service team at .
8. Returns and Exchanges:
For information on our return and exchange policies, please refer to our Returns Policy section.
Thank you for choosing Pretty Stitch Stay Cozy! We appreciate your business.
Let customers speak for us
from 2 reviewsPurchased the arrowhead sweatband from Herlande and love it. The arrowhead pattern came out great and the quality of the item is high. I would highly recommend the products here, Herlande is super passionate about each item she creates.
I received a Raven Toque from Pretty Stitch Stay Cozy for Christmas and I love it! It looks great and its super cozy!